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Infrequent Luxury Customers - Servicing luxury products

Infrequent Luxury Customers - Servicing luxury products Ceanne explains the operational challenge of servicing the handbags her members are renting. Nikolay discusses his brand's lifetime warranty and how it expanded their customer database.
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This is a highlight from our Retail Commerce Discussion Ep8: Making The Most Out Of Infrequent Luxury Customers.
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This video is supported by Stellar Search, The Tapestry Agency and Tong.
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