Robots Could Replace Retail Jobs After the Pandemic is Over

Robots stepping in to help perform tasks normally done by humans can help people maintain social distancing as coronavirus lockdowns start to ease around the world, but their integration can also replace vital jobs in industries like retail.

Robots are a good solution to preventing the spread of Covid-19. However McKinsey’s Michael Chui says there is a set of trade-offs, with some real benefits automation also has the risk of having a negative impact on economies.

Robots doing jobs instead of people can have the consequence of replacing working positions permanently. Stores like Walmart already had machines taking inventory, cleaning and stocking shelves, so the pandemic risks exacerbating these automation processes.


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